Mastercard Fraud Scoring for Merchants

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By Kyle Williams, Manager, Product Development and Innovation - Mastercard

INCREASE ONLINE SALES WHILE IMPROVING CARD-NOT-PRESENT FRAUD DETECTION

With profitability, reputation, and customer satisfaction on the line, balancing growth and risk in a merchant’s business requires constant vigilance to manage the many costs of fraud. Mastercard Expert Monitoring for Merchants can help improve a merchant’s ability to detect and prevent online fraudulent purchases.

Leveraging Mastercard’s network of global data provides a complete history of cardholder transaction behavior and can help merchants determine whether a transaction is normal or fraudulent.  This additional insight can assist in fraud screening to maximize sales while minimizing fraud losses.

INVALUABLE INSIGHTS FROM GLOBALLY INTEGRATED FRAUD DATA

Expert Monitoring for Merchants leverages the strength of the Mastercard network and data insights to provide online merchants with a highly predictive fraud score that gives broader insight into account behavior. It provides a predictive, behavior-based fraud score in real-time during authorization for card-not-present transactions, derived from a comprehensive view of cardholder account transaction history and a card-not-present fraud-detection model.

INTEGRATING THE FRAUD SCORE CAN INCREMENTALLY IMPROVE FRAUD DETECTION

MAXIMIZE REVENUE, DRIVE ACCEPTANCE

  • Improve acceptance on legitimate orders and reduce fraud and manual review costs.

INCREASE FRAUD DETECTION ACCURACY

  • Leverage comprehensive cardholder transaction history to identify unusual activity.

LOWER FALSE DECLINES

  • Reduce customer inconvenience by eliminating investigation of transactions that appear to be fraudulent but prove to be legitimate.

REDUCE CHARGEBACKS

  • Provide incremental lift in fraud detection with highly predictive fraud scores.