Preventing Hotel Fraud: An Increasingly Digital World Presents New Challenges And Need For Solutions

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HotelInteractive.com

By Jeff Wixted

Digitally savvy consumers are looking to migrate many traditionally offline tasks to digital channels which offer more flexibility, control and convenience. These mobile-first customers are always seeking ways to digitize additional aspects of their lives and are the force behind many powerful market trends and innovations—such as buying online picking up in store, order-ahead restaurant apps and even allowing for remote access to their homes for deliveries.

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